Answer every after-hours enquiry in under 60 seconds
Client details anonymized at their request
Response Time
Projection — not a delivered client result
Based on a system we run: The TBWX WhatsApp lead engine — live, auto-creating and assigning leads 24/7.
Assumptions
- 200 enquiries per month
- $400 average job value
- 30% of enquiries arrive outside working hours
- Half of unanswered after-hours enquiries are lost to a faster competitor
Industry
Local Services
Services Used
What we already run. For TBWX, a tap on the website opens WhatsApp, and the first message creates a pipeline lead automatically — name and city parsed from the text, assigned to an available closer, deck sent, duplicates merged. No human involved, no matter the hour.
Why it transfers. Local services lose money in exactly the same place. Someone with a burst pipe messages four plumbers at 9 PM. The one who replies first usually wins, and after-hours enquiries are the ones most likely to go unanswered until morning.
What it could be worth to you. Take a business handling 200 enquiries a month at an average job value of $400. If 30% arrive outside working hours and half of those are lost to a faster competitor, that is 30 jobs — roughly $12,000 a month, or $144,000 a year, walking to whoever answered first.
Recovering even half of that changes the shape of the year. The system costs the same to run whether it handles 20 enquiries or 2,000.
Projection, not a delivered result. Swap your own enquiry volume, job value and after-hours share into the same arithmetic — we will do it with you on a call, and if the numbers do not justify the build we will say so.
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