The calls you miss are the appointments you never knew you lost
Client details anonymized at their request
Missed Calls
Projection — not a delivered client result
Based on a system we run: The TBWX telecalling layer with per-call logging against the lead record.
Assumptions
- 40 inbound calls per day per location
- 15% missed-call rate
- $150 average consultation value
- 50% of recovered calls convert to a booking
Industry
Healthcare / Clinics
Services Used
What we already run. TBWX runs an outbound calling layer where each call is logged against the lead record, so nothing depends on someone remembering to write it down.
Why it transfers. A clinic's front desk is busy with the patient in front of them. The phone rings, nobody picks up, and that caller books with the clinic down the road. The loss is invisible because a missed call leaves no trace.
What it could be worth to you. A clinic taking 40 calls a day that misses 15% is 6 lost conversations daily. At a $150 consultation and a 50% booking rate, that is about $450 a day — roughly $117,000 a year per location, gone silently.
Multiply by locations before deciding whether this is worth an hour of your time.
Projection based on the assumptions listed, not a delivered result. Healthcare deployments also need consent and data-handling review, which we would scope before building.
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